Listed below are a series of questions to help you understand how you can leverage your time and obtain the ultimate value of joining the ranks of the BelFinesse Lifestyle.

  • What exactly is a Concierge & Lifestyle Service?

Simply put, this is your own personal lifeline to living your life optimally. Nowadays, it seems life just demands more and more from us and we can barely meet up with everything in a 24-hour period. Your personal Concierge will be an integral part of you and your family’s life, assisting you with your day to day obligations such as making purchases on your behalf, assisting in planning your intimate events, meticulously managing the smooth operation of your home, staying on top of your daily calendar, organizing and decluttering your home or office, and so much more. When these tasks are taken from you, you will find the time to tend to other things in your life, achieve your highest potential, or just embrace the luxury of leisure.

  • Who can benefit from this?

Our services are geared toward the sort of individual who commands a certain standard of life, and who no longer wants to be inundated by their growing to-do list; such as busy families, working parents, new parents, career professionals, seniors, brides, expectant moms, entrepreneurs, college students, and more.

  • What areas do you service?

While our office is in Katy, TX we do service Houston and surrounding areas (a mileage charge over 15 miles may be added). Some of our clientele reside in other states. Contact us to find out how we can accommodate you in your city.

  • Is this an affordable option?

Yes. Gone are the days when services like these were reserved just for the rich and famous. The serenity and calm you will experience when you no longer have to chase your day will make it all worthwhile. Also, because we are not employees, you won’t have to pay for insurance coverage, worker’s compensation, and taxes.

  • What makes BelFinesse unique?

When you choose BelFinesse to handle your requests you will quickly recognize what you’ve been missing. Our stellar service is even better because we strive to first establish a genuine connection with our clients, and hope that we can work together to build a long-term relationship. In the process we will be able to anticipate their needs, paying close attention to details, thereby seamlessly putting together the perfect unique plan for their ideal situation. We bring an empathic, non-judgmental approach, allowing you to quickly be at ease with us. We will safeguard your privacy and keep your information strictly confidential. We would love to work with our clients well past the first day!

  • Can you guarantee specific requests such as sold out tickets, restaurant reservations, etc.?

We rarely say no but sometimes might not always say yes. However we will do our utmost best to handle all requests. For those moments when things just won’t go as planned, we will find comparable alternatives.

  • What if I’m not comfortable giving you the keys to my home or office?

Being able to enter your home or office greatly depends on the nature of the task at hand. Some of our regular clients leave an extra set of keys with us, while others provide the key on the day of the project. We want you to be comfortable with what you decide and trust that we will value and secure your personal space like our own. You will be required to sign a Key Release form before we enter your home.

  • What are your office hours and how much notice should I give?

BelFinesse is open Monday to Saturday from 9am to 6pm. We generally prefer a 24 hour notice but we understand that unexpected events can come up.  Sundays, last minute requests, after hours, and holidays may be considered as our schedule allows, and for a surcharge.

  • What is your pricing and what payment options do you allow?

We offer various services and various prices. Please contact us so we may discuss your particular needs and provide you with the best value. We welcome all major credit cards, money orders, verified checks, cash, and bank transfers. For high ticket items, we require a credit card to be on file. Of course, all charges will be confirmed prior to service, and detailed time tracking and invoicing will be made available. For one-time requests we ask that you make at least a 50% deposit before service begins.

  • What other charges will be billed to me other than the agreed upon services?

Tolls, purchases, mileages in excess of 15 miles (billed at $0.55 per mile) are the client’s responsibility. These additional fees must be paid once the client is invoiced as stated in the Client Service Agreement.

If you have additional questions, we will gladly answer them. Just call, email or text us anytime.